Product Update

January Product Update

DM
Danielle Man

Longeye's January 2026 update: AI-powered face detection, text file chat, smarter summaries, and read-only access for law enforcement investigators.

Happy New Year from the Longeye team! We’ve been hard at work making Longeye faster, smarter, and more reliable for you. In the last month, we’ve shipped over 170 improvements to the app, ranging from new features to performance enhancements to critical bug fixes.

New Features

Face Detection & Clustering

Longeye now automatically detects and clusters faces across all images in a case. This means you can:

Chat with Text Files

You can now chat with plain text files (.txt, .log) using AI! Ask questions about the document and get answers with clickable citations that highlight the exact text being referenced. Perfect for quickly navigating lengthy documents.

Smarter Audio & Video Summaries

Our new two-pass AI summary system generates more accurate summaries of audio and video transcripts. The AI first drafts a comprehensive summary, then reviews it against the original transcript to fact-check and improve accuracy — all with timestamped citations you can click to jump right to that moment.

Delete Evidence Files

Case admins can now permanently delete evidence files. Select multiple files at once, confirm the deletion, and they’re removed immediately from your case. (Files are retained in storage for 7 days before permanent deletion, just in case.)

Read-Only Case Access

New Case Viewer role lets you give users read-only access to specific cases. Viewers can browse evidence and chat with files, but can’t upload or modify anything. Great for supervisors or external reviewers who need visibility without edit access.

Deep-Linking from Evidence Page to Explorers

Click the new enrichment badges on the Files page to jump directly to the Audio, Video, Images, or Documents explorer with that file in focus. No more hunting through pages to find what you’re looking for!

Bug Fixes

That’s a wrap on the end of 2025! We’re so excited to be back at it in 2026 with fresh energy and well-rested brains. As always, find us at support@longeye.com if you have questions or run into any issues.